Measure customer satisfaction
in real time
Comprehensive
Improve customer contact by reaching them via the media they are most responsive to.
Reactive
Accurately identify the reasons for dissatisfaction and correct them in real time.
Analytical
See the trend of your customer satisfaction with a complete dashboard.
Satisfeo
Real time customer satisfaction surveys via SMS, VoiceMail and Email
Allows you to improve your customer satisfaction and streamline your budget.
Our satisfeo platform
- Program a short satisfaction survey via SMS, voicemail, or email
- Follow the progress of surveys in real time on your computer
- Get answers instantly and manage the recall work
- Easily export the details of your survey or history of your customer satisfaction to Excel
SMS
- SMS is the least intrusive means of contact
Voicemail
- Personalized message recorded by Digitaleo
- Consult surveys on fixed and cell phones
- Reading email is done when there is enough time without stress
- The customer has the time to answer objectively
We assist you with the installation
- Setup, installation, and training by our specialists
- Management of updates
- Predefined Messages
Citroën Auto Service Creusois
"Digitaleo's solutions are accessible for everyone, reliable and secure. We get detailed reports that allow us to monitor both our budget and our customers' feedback."
M. Philippe Juigné - After-sales manager
